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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet a versatile centerpiece for bold, clean photo displays: the JCJMY 9x27 Picture Frame. It supports both matted and unmatted formats, letting you switch between large posters and mat-inserted photos with ease. The result is a polished, gallery-like presentation that can elevate bedrooms, living rooms, offices, or hallways without demanding complex setup.
The frame is designed to display a 9x27 poster without a mat, while a separate 8x24 photo sits neatly behind a mat. The mat opening is intentionally slightly smaller by 0.5 inches to help keep the image secure and aligned, reducing the chance of shifting over time.
The frame uses sturdy wood and a safe HD plexiglass panel in place of glass. This makes it a practical choice for homes with children or high-traffic spaces, reducing breakage risk. Remember to remove the protective film on the plexiglass before first use for a crisper view.
Installation is straightforward thanks to the rotating tab on the back panel, which makes photo swapping quick. Two wall hooks let you choose vertical or horizontal hanging to suit your space and preference.
With its sleek black finish, the 27x9 inch frame paired with an 18x24 mat makes a timeless decor piece and a memorable gift for weddings, anniversaries, or housewarmings. It’s a simple, classic way to showcase cherished images in any room.
Note: If you have questions about use or compatibility, our team aims to respond within 24 hours to help you get the most from this frame.
Q: Does this frame work with both mattes and unmatted prints?
A: Yes—fits 8x24 photos with the mat and 9x27 prints without it, with a slightly smaller opening to hold the image securely.
Q: How can I mount the JCJMY 9x27 frame on the wall?
A: Two back hooks support vertical or horizontal hanging; a rotating tab helps with easy photo changes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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