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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
When words are hard to find, a thoughtfully assembled gift can speak softly. The Joyliss Hug in a Box is designed as a compassionate care package for women facing grief, loss, or challenging moments. It blends comforting textures, soothing scents, and keepsakes to offer warmth, encouragement, and a sense of companionship without promising outcomes. This box invites her to pause, breathe, and feel supported in her own time.
In real life, a box like this arrives with care and intentionality. The experience begins with a clean presentation, then reveals soft textures, gentle fragrance, and practical comforts that can accompany daily moments of rest and reflection. The collection is designed to feel like a personal hug from a friend, coworker, or loved one who understands the weight of loss or difficulty.
Beyond expressing sympathy, this box encourages small rituals of self care that can fit into a busy or emotionally charged day. The set includes a soft flannel blanket, plush socks, handmade soap, a bath bomb, a scented candle, a comforting mug, an eye mask, a faux succulent, a keychain, a greeting card, and two steam pads. Each item is selected to promote soothing comfort, emotional well‑being, and moments of pause, making it a thoughtful wellness gift or get well companion.
Whether you are thinking of someone after a loss, celebrating a special bond, or offering encouragement for recovery, this all‑in‑one box signals warmth and support. It suits Mothers Day, Christmas, or a simple thinking‑of‑you gesture, and is designed to arrive ready to gift with refined presentation and care.
No extra wrapping is needed — the box arrives beautifully arranged with a heartfelt greeting card. Each item was chosen to convey comfort, encouragement, and emotional well‑being, making it a meaningful hug in a box that can reach her with kindness even from afar.
Q: What occasions is this gift box suitable for?
A: Ideal for sympathy, Get Well, Mother's Day, and thinking‑of‑you moments; it’s a ready‑to‑send care package that conveys warmth and support.
Q: What does the box include and how is it presented?
A: Includes soft blanket, plush socks, handmade soap, bath bomb, scented candle, mug, eye mask, faux succulent, keychain, greeting card, and two steam pads; arrives ready to gift with thoughtful presentation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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