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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Kenmore Elite 31150 Pet Friendly Bagged Upright Vacuum, a versatile cleaning companion built to tackle everyday messes and pet hair across multiple surfaces. The bagged design helps keep dust contained, while the main cleaning head glides smoothly over hardwood, laminate, and plush carpet. This model blends power with thoughtful design to support busy homes where convenience and performance matter in equal measure.
The Pet Handi-Mate uses an air-driven turbine to spin the roller brush at high RPMs, lifting dander, stubborn pet hair, and debris from furniture, stairs, and even car seats. It’s a practical helper for quick touch-ups or weekend deep cleans, turning hard-to-clean spots into opportunities for a fresh-looking space.
The triple HEPA filtration system traps 99.97% of debris, dust particles, dander, pollen, and bacteria inside the vacuum. While not a medical claim, this filtration helps reduce visible airborne particles during cleaning for a calmer, less cluttered atmosphere.
The 3D Inducer Motor combines three powerful motors to deliver more airflow—about 20% more than a conventional upright—while the beltless design helps sustain suction as the bag fills. Five-height settings optimize airflow across bare floors to plush pile, and the Reach-Out telescoping wand extends reach to hard-to-access spaces.
All attachments store onboard for easy access, and an infrared dirt sensor with LED guides you to focus cleaning where it’s needed most. The combination of features aims to simplify routine chores and help you keep spaces looking tidy with less effort.
Q: What floor types does the Kenmore Elite 31150 handle?
A: Designed for hard floors, laminate, and plush carpet with adjustable height for optimal airflow.
Q: How does the Pet Handi-Mate help with pet hair?
A: The air-driven turbine powers the roller brush to lift dander and hair from furniture, stairs, and car interiors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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