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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed to be lightweight and easy to wear, the KIDEE Portable Neck Fan sits softly around the neck, directing air to the face and neck through a 360° air outlet. The upgraded turbine blades and wind hole design push air more efficiently, delivering a surrounding breeze that helps you feel cooler within seconds. This is not just a gadget; it’s a portable comfort tool built for moments when you want to move freely yet stay refreshed.
The built-in 4000mAh battery powers you for up to 16 hours on a single charge, with a full recharge in roughly 4 hours. The bladeless rotor design minimizes hair snag risk and reduces noise, making it suitable for shared spaces and family use.
Engineered to feel light on the shoulders, the unit sits comfortably around the neck during movement. Its ergonomic profile and lightweight build make it feel like a convenient accessory rather than a bulky gadget, while the three speeds let you tailor your breeze without looking for a switch.
Wipe clean with a dry cloth after use and store away from moisture. A simple recharge keeps it ready for the next outing, whether at home, work, or on the go.
Q: How long does the battery last on a full charge?
A: Up to 16 hours, depending on the speed setting.
Q: Is the neck fan safe for kids and seniors?
A: Yes, the bladeless design minimizes snag risk and it runs quietly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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