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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Kilgone G20 blends compact engineering with thoughtful cleaning tech. At just 2.8 inches tall and whisper quiet at 65 dB, it glides beneath beds, sofas, and other low clearance fixtures while keeping noise to a near hush. This model pairs a no tangling suction system with a two in one mop setup to tackle dry debris and light wet cleaning on hard floors, making daily upkeep feel lighter. A HEPA style filtration helps trap dust and fine particles as it cleans, contributing to a fresher living space without relying on intervention.
Designed for real homes, the G20 offers hands free maintenance through smart control options. When you want to take life a little easier, you can rely on a battery that supports multi-room cleaning and automatic docking for convenient recharging. It is built for hard floors and low pile carpets, with cleaning modes designed to fit a range of messes and schedules.
Thanks to its slim 2.8 inch silhouette, the G20 can slip into tight corners and under furniture where grime tends to hide. The design is well suited to apartments, condos, and homes with compact layouts, offering a practical solution for routine tidying without moving furniture every time.
Smart 3D obstacle avoidance detects furniture, cords, and pet bowls in real time, while the methodical Zig Zag path helps minimize missed spots. Cliff detection helps keep the unit from tumbling down stairs, so you can trust it to manage transitions between rooms.
Control via the Kilgone app or voice assistants like Alexa and Google for start, stop, or scheduling. When the battery runs low, the G20 returns to its dock and recharges automatically, enabling routine upkeep without manual resets.
Ideal for pet households, busy households, and spaces where quiet operation matters. It supports hard floors and low-pile carpets and can run during evenings without disrupting conversations or TV time. While outcomes vary with room layouts, users often notice tidier floors with less frequent deep cleanings required.
The Kilgone G20 makes a thoughtful addition to a routine cleaning routine, especially for anyone who wants to simplify daily upkeep and enjoy a cleaner home with less effort.
Q: What surfaces does the Kilgone G20 clean best?
A: Hard floors and low-pile carpets, with under-furniture reach thanks to a slim 2.8-inch profile.
Q: Can I control Kilgone G20 from my phone or with voice assistants?
A: Yes—use the Kilgone app or voice assistants like Alexa and Google; you can start, schedule, and monitor from your phone.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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