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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet Kilgone's Robot Vacuum and Mop — a multi-surface cleaner designed to lighten everyday tidying. It combines a bold 6000Pa cyclone suction with a self-emptying dock, helping capture dust, hair, and crumbs while you focus on other tasks. The 2.5L self-emptying dust bag stores weeks of debris, reducing maintenance tasks and keeping the bin out of sight while you go about your day.
A 360° LiDAR system scans your home, constructing a real-time map that guides efficient, room-by-room cleaning. It can save up to five floor maps, making it a solid fit for multi-level homes. AI-powered sensors detect obstacles like furniture, cords, shoes, and pet bowls, while cliff detection helps prevent falls on stairs.
Let it run while you focus on other things—up to 150 minutes on a full charge in standard mode, covering up to 1,615 sq ft per charge. When the battery runs low, it automatically returns to its dock, recharges, and resumes where it left off.
Pair the robot with the Kilgone app for virtual walls, no-go zones, and custom schedules. It also works with Alexa and Google Assistant, so you can cue cleanings with voice commands and manage zones or rooms with a few taps.
Operate it at a quiet 65dB, making it suitable for movie nights or nap time. It easily transitions between hard floors and carpets and can climb thresholds up to 18mm, delivering versatile cleaning across your home.
With its hands-free design and reliable navigation, Kilgone makes a practical gift choice for busy families, pet owners, and anyone who appreciates cleaner floors with less daily effort.
Q: How long can Kilgone clean on a single charge?
A: Up to 150 minutes in standard mode, covering about 1,615 square feet.
Q: Can Kilgone map multiple floors and block off areas?
A: Yes—LiDAR mapping stores up to five floor maps and you can create virtual no-go zones via the app.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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