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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet a wearable cooling companion built for hot days, busy commutes, and moments when you want a quick, comfortable breeze. The KOHA CoolMaster Ultra Neck Fan blends a powerful breeze with a semiconductor cooling plate to deliver targeted cooling around the neck, cheeks, and face, all without adding bulk or fuss.
This 2-in-1 design combines strong airflow with a chilly plate that sits at the nape. The result is rapid, full-coverage cooling that moves with you from desk to outdoors. It adapts to everyday tasks, helping you stay comfortable in varying environments.
Designed for warm environments, travel, desk work, outdoor activities, and quick cooldowns between tasks. Settings let you tailor the level of cooling to your comfort, helping you find a steady, refreshing balance throughout the day.
The ergonomic frame sits comfortably on the shoulders, distributing weight to reduce strain. The Glacier Gray finish adds a modern touch that fits both casual and professional settings. A USB-C rechargeable battery ensures quick topping up between uses, so you can rely on it across a busy day.
Keep the cooling plate clean and free of debris with a soft wipe. Avoid immersion in water; follow simple care steps to preserve performance over time.
A compact, wearable cooling device that prioritizes comfort, portability, and quick access to cooling when you need it most.
Q: What makes KOHA CoolMaster Ultra Neck Fan 2-in-1 cooling unique?
A: It blends a strong breeze with a semiconductor cooling plate for neck-focused cooling on the go.
Q: How long can I use it between charges?
A: The built-in 5500mAh battery can last up to about 12 hours, depending on settings.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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