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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for sleepers who want to tailor softness and height, LOFE uses a smart layering system that blends two ultra‑soft white memory foam layers with three blue memory foam layers. The combination aims to cradle the head and neck while providing steady support, so you can fine‑tune how it feels under you night after night.
Rather than a one‑shape‑fits‑all pillow, this design invites you to mix and match. The ultra‑soft white foam pieces respond quickly to your weight, offering a gentle initial cushion, while the blue memory foam layers add dependable lift and resilience. The result is a pillow that can adapt to your preferred level of softness without flattening or clumping over time.
The pillow features CertiPUR‑US memory foam to help maintain shape and resilience over time. A removable, machine‑washable outer cover (60% polyester, 40% bamboo rayon) keeps you cool and comfortable, thanks to breathable fabric that wicks moisture and resists odors.
Design details that support daily use include an inner pillowcase to protect the foam during adjustments and ventilation holes that promote airflow to reduce heat buildup. You can adjust the loft by adding or removing layers, and the inner cover helps keep the layers from sticking together for a neater setup.
LOFE focuses on sleep comfort with a product built to adapt to varied preferences. The pillow’s modular construction suits couples with different firmness needs, solo sleepers experimenting with neck support, and travelers who value a compact system that can be adjusted between trips and home use.
LOFE comes from a brand dedicated to better sleep experiences. With decades of pillow expertise and a ready‑to‑help customer service team, this adjustable pillow aims to offer flexible comfort without compromising quality. It presents a practical option for people seeking customizable support that can evolve with their sleep style.
Begin with a moderate stack of layers, then refine by adding or removing pieces to reach your preferred height and feel. Consider your typical sleep position when choosing loft, and re‑check alignment after changing sides or positions.
Q: How many height options does the LOFE adjustable memory foam pillow provide?
A: It uses five thin layers yielding 10 heights from 1" to 6" in 0.5" steps.
Q: Can I wash the pillow cover?
A: Yes, the outer cover is removable and machine washable for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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