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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for busy mornings and on-the-go days, the LOXP 2-in-1 blends vertical steam with horizontal ironing in a single compact device. With a robust 1000W heater and 120V input, it preheats in about 9 seconds and delivers a dependable steam flow for up to 10 minutes per fill, helping you refresh garments quickly without a full laundry cycle.
The combination of steam and dry ironing lets you tackle collars, cuffs, hems, and creased trousers with ease. The device is suitable for a range of fabrics, including silk, wool, cotton, and linen, enabling flexible touch-ups whether you are at home, in the office, or traveling.
The ceramic soleplate glides smoothly, offering quicker results thanks to its larger surface area. Expect reliable performance without scorching delicate fabrics, thanks to steady heat control and a gentle touch on fabric textures. The 170ml reservoir keeps you powered through multiple garments before a refill is needed, and the 360° sealing design helps keep your workspace clean and stain-free.
In real-world scenarios, LOXP shines during morning routines, hotel stays, or quick wardrobe refreshes before meetings. The ergonomic handheld form fits easily in your hand, and its compact footprint makes it a practical travel companion. The 24-month warranty adds peace of mind for daily use, whether you’re at home or on the road.
What you gain with LOXP is the potential for faster wardrobe refreshes, fewer wrinkles on a range of fabrics, and a streamlined routine that blends steaming and ironing in one device. While individual results may vary, the design and features are aimed at delivering consistent, dependable performance for everyday garment care.
Q: How fast does the LOXP 2-in-1 steamer heat up and how many garments can you steam per fill?
A: It preheats in about 9 seconds and can steam 8–10 garments per 170ml fill.
Q: Is LOXP easy to travel with and is it safe for travel use?
A: Yes. It weighs about 1.5 lbs, is compact, and includes safety features for portable use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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