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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Luxe Linen Cooling Contour Pillow blends a curved, gusseted design with soft shredded memory foam to cradle your head and neck. As you settle into a side or back sleeping position, the pillow adapts to your unique shape, promoting a relaxed posture and reducing pressure on touchpoints along the neck and shoulders. The result is a soothing, breathable feel that helps you unwind and drift toward restful sleep without the stiffness that can come with a less-supportive pillow.
The fill is slowly responsive, allowing the pillow to mold to your contours while maintaining a supportive loft. This combination aims to balance softness with structure, so you can enjoy a comfortable pillow height that aligns with your sleeping style. The cover carries a cooling touch, helping you stay comfortable through warmer nights or periods of heightened heat sensitivity.
Adjustability is built in: you can add or remove foam filling to fine-tune the height and firmness to your preference. Whether you prefer a plush, low-profile feel or a higher, firmer support, you can tailor the pillow without compromising the curved contour that supports the neck and shoulders.
Though designed with side sleepers in mind, this pillow adapts well for back and stomach sleepers too. Use it as a supportive cushion during lounging, or as a decorative, yet functional, addition to your bed setup.
Package details and care: 1 standard-size pillow (19.5" x 27.5"), 1 extra foam filling. After delivery, ventilate the pillow for 12–24 hours to help restore loft. Gently pat to fluff before first use. For best results, follow the care instructions on the label. Results may vary by sleeper and position.
Q: What sleeping positions benefit most from this pillow?
A: The curved contour and adjustable fill support side and back sleepers by stabilizing neck alignment and reducing pressure.
Q: How do I care for the pillow and cover?
A: The cover is removable and machine washable. Ventilate the pillow 12–24 hours after unpacking to regain loft.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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