Couldn't load pickup availability
We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
So Neutral is a fragrance-free refill designed to reset indoor air without adding perfume. The 500 ml bottle creates a clean, neutral baseline that helps spaces feel balanced and naturally fresh, whether guests are arriving or daily life is happening in the background.
Used with a Maison Berger catalytic lamp, So Neutral offers a practical, two-in-one approach: it helps reduce everyday odors—such as from cooking, pets, or stale air—before any fragrance is diffused, and it can then release scents smoothly and flamelessly when you blend with existing Maison Berger fragrances.
For fragrance-free homes or scent-sensitive households, So Neutral performs well on its own or as a gentle diluent to soften stronger fragrances. Its unscented base lets you maintain a neutral air profile while still enjoying the ambience you prefer.
Think of living rooms, entryways, and spaces used for entertaining. The So Neutral base keeps the atmosphere calm and neutral, letting guests notice the cleanliness and balance rather than an overpowering scent. If you want a scented accent, you can layer fragrances gradually to suit the moment.
In busy households, fragrance-free air reset can feel refreshing during daily routines or evenings when you want a calm, balanced backdrop. The option to blend with fragrance on demand lets you tailor the mood for seasons, guests, or special occasions without committing to a single scent profile.
Physically, the refill is built for steady, flameless diffusion. The 500 ml format is designed to cover multiple sessions across larger rooms or busy open-plan areas, giving you flexibility as you change how you use your lamp over time.
Made in France by Maison Berger, So Neutral sits alongside the brand’s fragrance options, offering a neutral base that supports a balanced indoor atmosphere.
Q: What is So Neutral used for in Maison Berger lamps?
A: So Neutral is a fragrance-free refill that refreshes air and helps reduce everyday odors when used with a Maison Berger catalytic lamp.
Q: How long does a 500 ml bottle last and how do you use it?
A: It lasts up to about 80 hours of diffusion; fill the lamp reservoir to two-thirds, soak the wick, light briefly, extinguish, and diffuse.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thanks for subscribing!
This email has been registered!
| Product | Description | Collection | Availability | Product type | Other details |
|---|