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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The MONSGA MV3 reimagines cordless cleaning with a high-torque 400W brushless motor and smart engineering that helps you tackle daily messes across bare floors and carpets. It balances performance with efficiency, offering a lightweight feel and thoughtful features designed for real homes.
Auto-Boost Finish makes quick work of crumbs and pet hair. When you power off in barefloor mode, MV3 instantly engages three seconds of turbo suction to lift hidden debris into the dust cup. In carpet mode, the unit stays efficient and quiet, so you’re never overpowered or underprepared.
A detachable 6-cell battery powers MV3, delivering up to 50 minutes of runtime on Barefloor Mode. When you run low, swap batteries in seconds and continue cleaning without unplugging or searching for a outlet.
The tri-surface brushroll tackles hair, carpet fibers, and pet fluff with ease. Rubberized grooves channel debris and minimize wrapping, while thick bristles help lift dirt from multiple surfaces in one pass.
The MV3 features a 0.7L dust cup and a five-stage filtration system that traps dust and pollen, releasing cleaner air. All washable parts—dust cup, cyclone core, and filter components—simplify maintenance and reduce replacement needs.
A vibrant LED green beam helps reveal hidden debris, while a 90° self-standing design and 180° hinge let you reach tight spots with less effort. The LED touchscreen provides quick mode changes and live status at a glance.
Lightweight and easy to maneuver, MV3 is built for one-handed use and seamless storage. The included charging dock keeps the unit neatly parked between cleans, ready for the next mess on stairs, carpets, or hard floors.
Q: What is the MV3's run time on a full charge?
A: Up to 50 minutes of runtime in Barefloor Mode with the detachable battery.
Q: Does the anti-tangle brushroll help with pet hair?
A: Yes, the tri-surface brushroll minimizes hair wrap and debris tangling.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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