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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The NEO CHAIR blends a breathable mesh back with thoughtful support to keep you comfortable through long work sessions. Air circulates across the back, while a contoured lumbar area cushions as you lean in or settle deeper into your seat.
Designed with adaptive features, it uses a waterfall seat and adjustable lumbar support to distribute pressure more evenly, encouraging a natural posture as your day evolves from focused tasks to collaborative sessions.
The chair offers a lightweight, adaptable profile with practical adjustments. Height and tilt can be fine-tuned, and the 360° swivel helps you reach different areas of your desk with ease.
Durable components include BIFMA-tested casters and an SGS-certified gas lift, built to withstand daily use. Inside the cushion, FSC-certified wood emphasizes responsible materials while maintaining sturdy support.
Whether you are coding, gaming, or joining video calls, the chair is designed to fit real-world spaces. It blends well with modern home offices or shared workstations, offering a balanced seating solution without locking you into a fixed routine.
Note: Benefits reflect chair features and everyday comfort potential; actual experiences may vary by space and usage.
Q: What features help with long sessions at the desk?
A: Breathable mesh back, waterfall seat, and adjustable lumbar support help support comfort and posture through extended use.
Q: Can the chair fit different desks or spaces?
A: Yes, adjustable height and tilt, flip-up armrests, and a 360-degree swivel offer flexible setup options.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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