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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Neo Sleep 6 Inch Twin Cooling Gel Memory Foam Mattress, designed for cool, responsive comfort in a compact twin size. The gel-infused memory foam gently contours to your body, cradling shoulders and hips with a balanced, supportive feel that stays comfortable night after night. The cooling gel helps regulate surface temperature, so the bed feels pleasantly cool in warmer rooms while still offering cushioning where you need it.
The cooling gel draws heat away, while the breathable cover supports air flow. The six-inch profile is compact enough for smaller bedrooms, guest rooms, dorms, or shared spaces, while the medium-firm feel aims to keep your spine aligned across common sleeping positions. The surface is designed to minimize motion transfer, so you can move without waking a partner.
The removable cover is easy to clean and keeps the sleep surface fresh. The foam is CertiPUR-US certified and the cover carries OEKO-TEX certification, reflecting attention to safer materials. The absence of fiberglass adds to a worry-free setup.
Compact 75"L x 39"W x 6"H footprint makes it a good fit for bedrooms, guest rooms, kids rooms, and dorms. The mattress in a box ships easily and offers flexible placement, from a dedicated master bedroom to a spare space that needs a quick upgrade.
Q: Which bed frames are compatible with this Neo Sleep Twin mattress?
A: Designed to fit most twin frames, box springs, and platforms; straightforward setup.
Q: Does the removable cover require special care?
A: Removable cover is easy to clean; foam materials carry CertiPUR-US and OEKO-TEX certifications.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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