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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Upgrade your sleep surface with the Novilla Memory Foam Mattress Topper in Queen size. The 3-inch version uses cooling gel and a vented design to support restful nights on a bed, sleeper sofa, RV bed, or dorm room. It blends responsive comfort with practical cooling, turning a variety of sleeping setups into a softer, more inviting surface.
The topper is crafted from slow-rebound memory foam that cushions pressure and adapts to your body's curves in real time. Whether you sleep on your side, back, or a mix, the responsive foam aims to distribute weight evenly and reduce hotspot pressure, helping you settle in for longer, more relaxed sleep.
Cooling Gel works with ventilation holes to boost airflow, drawing heat away from your body so you can stay cooler through the night. It's designed to work with your natural movement, so you may notice a steadier, smoother feel as you shift positions.
Choose between the 2-inch and 3-inch thickness to match your needs. The 2-inch option offers balanced support, while the 3-inch option adds a plush, sink-in feel. It can revive an aging mattress, soften a surface that’s too firm, or extend the life of your current setup.
Made with premium materials and CertiPUR-US certified, this topper focuses on durability and safety. Setup is simple: unbox, unroll, and allow 24–48 hours for full expansion before use. Compatible with beds, sleeper sofas, RV beds, and more for versatile comfort.
Note: results can vary by individual and mattress condition. This product presents possibilities for improved comfort, not guarantees.
Q: What sizes are available for the Novilla Memory Foam Mattress Topper?
A: Available in 2-inch and 3-inch thicknesses to suit your bed.
Q: Is the topper CertiPUR-US certified?
A: Yes, CertiPUR-US certified for durability and safety.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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