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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Novilla Twin Mattress for Kids delivers a compact 5 inch profile designed to grow with your child while balancing comfort, support, and ease of use. CertiPUR-US certified and built with hypoallergenic materials, it arrives in a box for straightforward setup and is ready to fit standard twin frames.
The cooling gel layer works with an ultra-soft fabric to create a cloud-like surface that feels pleasantly cool and breathable through the night. This combination supports a comfortable sleeping temperature as kids settle in.
Engineered with a high-density foam core, this 5 inch mattress provides stable support for various sleep positions. The design evenly distributes weight, helps reduce pressure points, and promotes steady spinal alignment as kids move throughout the night.
The breathable structure, paired with hypoallergenic materials, minimizes irritants and supports a cleaner, more comfortable sleep environment for sensitive skin.
Lightweight and easy to move, the mattress ships in a box for quick installation. It fits standard twin bed frames and offers flexibility for bedrooms, sleepovers, or shared spaces.
Q: Is the Novilla Twin Mattress suitable for allergy-prone kids?
A: Yes. The mattress uses hypoallergenic materials and is CertiPUR-US certified, aiming to minimize common irritants for sensitive skin.
Q: How does the cooling gel layer affect comfort at night?
A: The gel-infused foam works with airflow to help keep a cooler feel, supporting comfortable, undisturbed sleep.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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