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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Discover the OPTP The Original McKenzie Cervical Roll, a round, 20-inch neck pillow designed to support the neck during sleep. Its round shape and firm-but-giving foam aim to nurture comfortable positions whether you sleep on your back or your side. Built in the USA, this pillow reflects a clinician’s approach to alignment and a long-standing approach to the original McKenzie line.
Crafted from premium foam, the cervical roll offers a measured balance between support and give. A removable, washable cover adds practical convenience, making it easy to keep the pillow fresh between uses. The 3.5-inch diameter provides a compact profile that can work solo or paired with a larger pillow to tailor neck support. The pillow’s design aligns with a posture-friendly approach that supports the natural curve of the neck while you rest.
Place the roll under the neck along the spine to help align the head and neck with the rest of your sleeping posture. It pairs well with a larger pillow behind the head for customized support, and its round form allows flexible positioning for different sleep styles.
To keep things clean, remove the cover and machine wash as needed. The pillow is made in the USA, emphasizing quality materials and craftsmanship that many customers value for a reliable, long-lasting sleep accessory.
Q: What makes OPTP The Original McKenzie Cervical Roll stand out?
A: A 20-inch round neck pillow with firm-but-giving foam, a removable cover, and USA-made quality developed by a physical therapist.
Q: Who is this cervical roll best suited for?
A: People who sleep on their back or side and feel neck stiffness or shoulder tension may benefit from its targeted neck support and posture-friendly design.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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