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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Discover a cooling, adaptable pillow duo designed for hot sleepers and varied sleeping styles. The two-pack combines a cooling surface with a breathable secondary layer, giving you options to personalize comfort as the night unfolds.
The pillows feature a cooling ice silk surface that feels cool to the touch and a breathable rayon opposite side. Cooling fibers dissipate heat quickly, helping you stay balanced through the night. Results can vary by person, but many users report a calmer, less overbearing heat feel compared with standard memory foam.
Each pillow includes removable foam clusters that let you adjust the height from 4.7 inches to 6.3 inches. The shredded memory foam responds within seconds to your neck curve, molding to your preferred position whether you sleep on your back, side, or stomach.
CertiPUR-US certified foam blocks allergens and odors. The open-cell design supports robust airflow, helping ventilation stay steady across different sleeping positions and temperatures.
With a king size footprint of 20 by 36 inches, the pillows offer generous surface area and distinct ergonomic zones. 3D contouring supports back sleepers, elevated edge helps side sleepers, and a balanced base suits stomach sleepers. They fit standard pillowcases for easy styling.
Each set includes machine-washable dual covers. The pillows ship vacuum-sealed for compact packaging, and OSBED offers a 365-night trial with ongoing support from sleep specialists to help you find the best setup.
Q: What makes OSBED Adjustable King Pillows different?
A: A dual-surface design with adjustable loft and breathable open-cell foam for customizable cooling comfort.
Q: How do I adjust loft and care for the pillows?
A: Remove or add foam clusters to set loft; machine-washable dual covers simplify cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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