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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet OSBED’s cooling, adjustable shredded memory foam pillows, thoughtfully designed as a versatile sleep upgrade for couples and single sleepers alike. This queen set of two blends cooling technology with a customizable loft, aiming to comfort a wide range of sleep styles without promising guarantees. The result is a balanced blend of softness and support that can adapt as your preferences shift night to night.
One side features IceSilk cooling fibers and a lightweight feel, while the opposite side uses a breathable rayon surface. The cooling surface helps manage warmth, while the rayon layer adds airflow across the pillow. In tests, the cooling fibers absorbed heat more efficiently than standard foam, contributing to a more comfortable sleep environment. This setup supports a range of temperatures without needing to swap pillows seasonally.
The pillows are designed to adapt to you. Height can be tuned from 4.5 inches to 6.1 inches by adding or removing shredded memory foam clusters. The patented foam particles are engineered to mold to neck contours quickly, helping you find a supportive position whether you sleep on your side, back, or stomach.
These queen pillows incorporate open-cell foam for elevated airflow and a comfortable, breathable feel. They carry CertiPUR-US and Oeko-Tex 100 certifications, and the outer cover is made from 100% recycled polyester. The design prioritizes breathability and ease of care as part of everyday use.
Designed with multiple ergonomic zones, the pillows offer a 5-stage contouring approach that can support a side sleeper’s neck and shoulder alignment, a back sleeper’s midline comfort, and a combination sleeper’s pressure distribution. The standard queen size (20" x 30") fits common bed setups with ease.
Each set includes machine-washable dual covers and comes in vacuum-sealed eco-packaging for efficient shipping. A dedicated sleep concierge is available, and OSBED offers a long-term assurance with a 365-night sleep trial and a lifetime warranty to support your evolving comfort needs.
Q: How adjustable is the OSBED pillow?
A: Height adjusts from 4.5" to 6.1" by adding/removing shredded memory foam clusters.
Q: What makes this pillow cooling?
A: Dual-surface design combines IceSilk cooling fibers and a breathable rayon layer to help manage heat and airflow.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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