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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The OXO Tot Step Stool in Dusk provides a confident 7-inch lift that helps little ones reach the sink, counter, or a bookshelf with a budding sense of independence. Its design blends with busy family life, offering smooth edges and a footprint that fits neatly into compact spaces.
Every detail is chosen to feel stable and reassuring during everyday tasks. A rubber surface offers traction for small feet, so tiny steps stay grounded. The non-slip base grips most floor types, helping the stool stay in place as your child climbs and stands at their chosen height. Carry handles are soft and integrated for comfortable transport from room to room.
With four color options, including the Dusk shade, this stool slips into a variety of kitchen and bathroom styles. Its lightweight yet sturdy construction makes it simple to move when needed, and a smooth surface makes cleanup quick after everyday activities.
Made to withstand everyday use, the stool is simple to wipe down and store when not in use. Its compact size helps it tuck into cabinet corners or behind a door, keeping living spaces uncluttered while still being ready for the next task.
Q: What makes the OXO Tot Step Stool safe for kids?
A: Non-slip surface and base help keep feet and the stool steady during use.
Q: How much weight can the OXO Tot Step Stool support?
A: It supports up to 200 pounds, suitable for growing kids and shared spaces.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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