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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Transform your bed into a softer, more inviting surface with the Primesoft 100% Waterproof Queen Size Mattress Topper. This thick pillow-top pad adds a cushioned layer between you and the mattress while delivering practical protection against spills and stains. The fabric combines a smooth blend of rayon and polyester, offering a breathable feel that remains comfortable across seasons.
Materials and comfort come together for a plush, everyday experience. The surface uses a soft 70% rayon fiber and 30% polyester blend, paired with a down-alternative fill that delivers a cozy, cloud-like touch. The topper is designed to be breathable, so you stay cool as you drift off, while the waterproof layer helps guard the underlying mattress from accidents or everyday moisture. A spill of up to a liter can be managed by the waterproof layer, helping keep the bed dry without needing immediate cleanup.
In real-world usage, the topper serves as a versatile layer for busy households, guests, or shared spaces. It creates a softer surface for those who want a gentler feel, while the waterproof component offers reassurance for accidental spills or moisture. The combination of durable fabric and easy care means you can refresh your sleep setup without sacrificing convenience. While results can vary with personal sleeping habits and room conditions, this topper is designed to offer a practical, flexible option for better, more comfortable nights.
Q: What materials is the Primesoft 100% Waterproof Queen Size Mattress Topper made from?
A: It uses a 70% rayon and 30% polyester fabric with a down-alternative fill for plush comfort and protection.
Q: Is the topper easy to care for and compatible with most mattresses?
A: Yes. It is machine washable at 30°C and fits mattresses 8–24 inches thick with a deep-pocket design.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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