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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for comfort on extended journeys, this travel set blends a memory foam neck pillow with a 360° head support design, a breathable outer cover, and moisture-control fabrics to help you settle into a relaxed posture whether you’re in a plane, train, or car. The kit emphasizes versatility, easy maintenance, and compact portability so you can travel with confidence and ease.
Built for real-world use, the pillow balances a medium-to-firm feel with a velcro-adjustable fit that adapts to average neck sizes while staying secure as you shift positions. The result is a breathable, cool experience that supports your head in multiple sleep angles—great for side sleepers and those who prefer to move through different resting positions during a trip.
Whether you’re cruising in an airline cabin, sitting in a car, or winding down after a long day, this kit offers a practical option for comfort between activities. The memory foam cushions and the breathable cover work together to create a calmer resting environment, while the compact design makes it simple to carry during layovers or hotel stays. If the pillow has been folded for a while, unfold it, air it out, and gently massage the foam to help restore its shape. The outer cover is removable for washing, keeping the kit fresh over repeated trips.
Q: What components are included in the Proglobe Travel Neck Pillow Kit?
A: The set includes a memory foam neck pillow, a 3D contoured eye mask, earplugs, and a luxury mesh carry bag.
Q: Who can benefit from the Proglobe Neck Pillow Kit during travel?
A: Ideal for travelers seeking improved neck support and restful moments on planes, trains, or cars, with adjustable sizing and breathable fabric for hot cabin environments.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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