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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet pillow inserts that capture the plush, inviting look you crave while staying comfortable to the touch. The fill uses a soft down alternative that is generously applied, delivering noticeably fuller loft—our notes indicate about 30% more fill than typical inserts—so the cushions retain their shape after hours of use.
Softness meets durability in a fabric that feels cozy against skin yet remains resilient for daily life. The outer cover is designed for durability, helping cushions keep a plush, tidy appearance across seasons.
Versatility is a standout feature. These inserts fit a wide range of pillow covers, making it easy to refresh living spaces without purchasing new covers. They pair well with both decorative accents and functional cushions, letting you experiment with textures and tones.
What you get in the set is two pillow inserts designed to pair with 20x20 covers, delivering a cohesive, plush look. Use them to layer textiles in living rooms, bedrooms, or entryways to add a welcoming touch to seating areas. The blend of fill and fabric aims to feel inviting without being heavy, supporting relaxed lounging and daily use.
These inserts emphasize comfort, resilience, and practical care. Results can vary by space and use, but many find the plush loft enhances the overall vibe of sofas, loveseats, and beds, giving rooms a refreshed feel without changing your furniture.
Pair the 20x20 inserts with a mix of textures such as knits, linens, or velvet to create dimension. Rotate covers seasonally to keep your spaces feeling new without purchasing new cushions.
Q: What size are the puredown 20x20 pillow inserts and how should I pair them with covers?
A: Each insert measures 20x20 inches; for a premium look, pair with covers about 2 inches smaller on each side.
Q: Are these pillow inserts easy to care for?
A: Yes, the inserts are machine washable for quick refresh and simple maintenance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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