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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Introducing the QUTOOL Enhanced Cooling Pillow, a thoughtful upgrade for warm sleepers who crave a cooler night. The pillow features dual-sided cooling fabric with a silky feel and a gel memory foam core that supports the head and neck while promoting airflow. For gift-ready occasions, it pairs well with a cooling blanket or a thoughtful wellness gift set.
Designed to feel pleasantly cool on both sides, this pillow helps create a refreshing sleep surface in warmer rooms. The breathable cover and breathable foam work together to help air circulate around your head and neck, reducing overheating and helping you settle in more comfortably.
Enjoy hotel-quality softness paired with customizable support. The pillow includes a zippered inner and outer cover, so you can ADD or REMOVE foam filling to tailor height for side, back, or stomach sleeping. It naturally cradles the head while helping keep the spine aligned.
The foam is freshly manufactured for a clean start, and the cover is machine washable for effortless upkeep. A brief air-out of 1–2 days helps the pillow off-gas before first use, improving overall long-term comfort.
Whether you sleep on your side, back, or stomach, this pillow adapts to your needs with a soft yet supportive feel. Its polished look suits modern bedrooms and guest spaces, making it a thoughtful gift choice for new homes or wellness-minded friends.
Q: What makes the QUTOOL pillow cool?
A: Dual-side cooling fabric plus breathable shredded memory foam promote air flow for a cooler sleep.
Q: Can I adjust the loft to fit my sleeping position?
A: Yes, you can add or remove foam filling with the zippered inner and outer covers to tailor height.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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