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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
For hot sleepers, comfort matters as much as support. QUTOOL’s cooling pillows pair a plush, down-alternative feel with advanced cooling features, including a silky ice fabric on both sides and a breathable shredded memory foam core. The result is a pillow that stays comfortable through the night, helping to reduce heat buildup and night sweats without sacrificing support.
This queen-size set includes two pillows, making it easy to create a balanced bed setup or mix and match to suit your preferred loft. The cover fabric is soft against the skin, and the inner construction maintains shape so you can wake up feeling refreshed and ready for the day.
Not every sleeper has the same loft needs. With a zippered inner sleeve and outer cover, you can ADD or REMOVE foam filling to tailor height for side, back, or stomach sleeping. The result is adjustable comfort that adapts as your needs evolve, helping you find a stable, comfortable sleep position night after night.
The high-resilience memory foam resists flattening, supporting your head and neck while promoting a comfortable spinal feel. While not a medical claim, many users notice a steady, dependable feel that stays with them through the night.
The foam filling is CertiPUR-US certified, reflecting careful material sourcing and safer standards. The cover is breathable and machine washable, helping your pillows stay fresh with minimal effort.
For an optimal cool sleep environment, pair the pillows with a cooling blanket or use in a cool room. When new, you may want to air the memory foam for a day or two to optimize comfort and freshness.
Queen-size set of 2 pillows. Each pillow features a removable inner sleeve and a durable outer cover for simple care and lasting use.
Q: What makes QUTOOL Enhanced Cooling Pillows different?
A: They combine dual-sided cooling fabric with a breathable shredded memory foam core and adjustable loft for personalized comfort.
Q: Is the pillow suitable for different sleeping positions?
A: Yes. The loft is adjustable and the pillow supports side, back, and stomach sleepers for customizable comfort.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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