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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the RayLove One Step Stool for Bed, a compact, wooden helper designed to make daily routines safer and more convenient. Its rustic brown finish adds warmth to any room, while thoughtful engineering delivers dependable performance when you reach for top shelves, bedside cabinets, or a bathroom shelf after a long day.
Engineered from 1-inch premium solid wood slabs and reinforced with a steel frame, this stool offers a solid, steady base. It carries up to 450 lbs and has been stress-tested well beyond typical household use, giving you a long-term companion for everyday tasks.
Safety features start with non-slip self-leveling rubber feet that improve grip on tiles, carpets, and uneven surfaces. Rounded edges with 2.5 mm cushioning reduce bump injuries, helping make transfers and steps gentler on joints and feet.
The stool assembles in about five minutes with numbered pre-drilled holes and a snap-fit design. A grandparent-friendly video guide—tested by an 83-year-old user—helps you get up and running quickly.
From the bathroom to the kitchen, garden, or even a truck step, this stool adapts to many tasks. Its slim 15.4-inch profile slides under beds, and a quick wipe keeps it ready for multiple adventures indoors or outdoors.
With a 6.9-inch step height and a 12.6-inch wide platform, the stool aims for comfortable, accessible use. An OT-informed approach guides its design, and RayLove offers 24/7 support plus lifetime maintenance plans for peace of mind.
Q: What makes the RayLove One Step Stool a good bedside helper?
A: Its 6.9-inch step, 12.6-inch platform, and non-slip feet support safe, within-reach access for daily tasks.
Q: Is assembly easy and is support available after purchase?
A: Yes. Tool-free setup with numbered holes and a quick video guide; 24/7 support and lifetime maintenance are available.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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