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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Stay true to your style—even when it comes to your TV. The Samsung The Frame 65-inch customizable bezel kit lets you curate a gallery-worthy look by swapping colors and silhouettes to suit your space, mood, or furnishing. This isn’t just a frame; it’s a design accessory that enhances how you experience visuals, whether you’re showcasing art or enjoying a movie night.
The bezels attach magnetically, enabling quick, tool-free color changes. Enjoy a fresh look in moments and experiment with different frames as your space evolves.
65" bezels are compatible with The Frame (2021–2025) and The Frame Pro (2025). 75"/85" bezels work with their respective sizes and the Frame Pro (2025). The result is a coordinated, museum-inspired setup that complements your artwork and lighting without overpowering the room.
Access free monthly artwork streams and ambient content, with a wide range of styles to suit day-to-day viewing or special events. A paid subscription unlocks the full art library for a broader selection. When you’re not watching, the bezel transforms the room into a curated gallery space.
Note: Samsung Account sign-in and a Wi‑Fi connection are required to access features and content. The bezel kit is designed to offer flexible styling without compromising the TV’s core performance, helping you tailor your space to your taste.
Q: What colors are available for The Frame bezels?
A: Available in Modern White, Modern Teak, Modern Brown, and Sand Gold Metal.
Q: How do I swap bezels on The Frame?
A: Bezels attach magnetically; you can swap colors quickly without tools.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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