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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the SCHNAUZER HOME Japanese Floor Mattress, a versatile Queen-size sleeping solution designed for floor use. With a 3.5-inch thickness and 100% high-density base foam, it offers sturdy support while maintaining a soft, comfortable surface. The outer layer uses skin-friendly polyester fibers for a breathable feel, while the middle layers provide added plushness and resilience. Quilted stitching helps maintain an even surface, so you experience consistent comfort across the entire area.
The mattress is crafted to adapt to body curves and help align the neck and spine as you rest on the floor. By distributing body pressure across the surface, it creates a balanced feel that can enhance postural comfort during extended lounging or occasional overnight use.
Designed for flexibility, this mattress serves as a floor futon, tatami-style mat, sleeping pad, or kids’ play mat. It’s easy to move between rooms and rooms, and it doubles as a comfy lounging surface for watching TV, reading, or casual naps. It also travels well for camping, sleepovers, or car trips, offering a convenient, portable resting option.
Made with safety-focused materials, the mattress is CertiPUR-US and Oeko-Tex Standard 100 certified, reflecting a commitment to healthy, high-quality products. It ships compressed to reduce transport impact; upon receipt, expose to sunlight for 2–3 days to help restore its shape. For ongoing care, spot-clean with mild detergent and water, then air-dry before folding for storage. If you’re not completely satisfied, we offer support and a refund option.
Unpacking quickly reveals its shape; for best results, allow 2–3 days of sun exposure and airflow before use. This helps the foam recover its loft after packaging, so you can enjoy a comfortable, ready-to-use surface sooner.
Q: Is this mattress suitable for kids and guests?
A: Yes. It offers a soft yet supportive feel and folds easily for sleepovers and casual lounging.
Q: How should I care for and set up the mattress after delivery?
A: It ships compressed; after opening, expose to sunlight for 2–3 days to regain shape and spot-clean as needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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