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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
This tall, fluffy faux pampas grass set brings airy texture and a soft, sculptural presence to any room. Each 45-inch stem features multiple branching wisps that you can gently fluff for a fuller, graceful silhouette. The result is a light, modern look that complements a range of styles from minimalist to boho chic.
Crafted for lasting impact, the stems use silk-like fibers that feel feather-light to the touch. The long fibers are securely tied, helping prevent shedding and making the stems a low-maintenance decor option that helps you avoid lingering smells or allergens. With careful construction and a durable silhouette, these stems are designed to maintain their shape over time.
They offer a chic bohemian and modern aesthetic without the upkeep of real dried grasses. The materials are selected to provide a realistic look with the softness of silk, so you can enjoy delicate beauty for years. The soft, feather-like texture catches light beautifully, creating a subtle focal point in any room.
Use them to anchor tabletops, dress up entryways, or add height to living room arrangements. They also serve as versatile components for photo shoots, event backdrops, and wedding décor—especially when positioned along arches or aisles for a whimsical feel.
Pair a color with others to craft a custom bouquet, or mix with dried elements for a layered look. They also make a thoughtful gift for housewarmings, birthdays, anniversaries, or other celebrations.
The set ships in protective packaging to guard the stems during transit. SeptCat stands behind its products with a promise of support and service should you need assistance after purchase.
Note: This description highlights possibilities and design considerations; actual results depend on your space, lighting, and styling choices.
Q: What spaces best suit SeptCat pampas grass stems?
A: Ideal for boho, modern minimalist, or rustic spaces; adds texture with minimal upkeep.
Q: How do I care for these artificial stems?
A: Dust lightly, avoid moisture, and they will hold their shape with little effort.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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