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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Transform your bed into a soft, inviting retreat with the Serta Down Illusion Soft Hypoallergenic two-inch Pillowtop Topper designed for a Queen bed. Its generous loft creates a plush, cushiony feel that enhances your existing mattress, while the queen size measures 60 inches by 80 inches to fit most standard beds.
Made with a down-free pillowtop and a durable, lightweight 300 thread count twill 100% polyester microfiber fabric, this topper stays soft and responsive wash after wash. The result is a consistently comfortable surface that complements your night routine without adding weight or stiffness.
Advanced hypoallergenic treatments help inhibit the growth of odors, contributing to a bed space that feels cleaner for longer. Allergen Barrier Weaving works to reduce exposure to common household allergens, helping you enjoy a more breathable sleep surface without compromising on softness.
The Simple-Fit Skirt System helps the topper stay put night after night, so it fits like a glove on your mattress and resists sliding. With practical care in mind, the topper is machine washable for easy upkeep.
With more than 90 years of sleep innovation, Serta brings trusted quality to beds across the globe. This Down Illusion topper aligns with the brand’s approach to comfort, offering a lightweight, durable layer that enhances your existing mattress without overwhelming it.
Q: What size options are available for the Serta Down Illusion Soft Pillowtop Topper?
A: This listing features the Queen size (60 x 80 inches). Other sizes may be available in the Serta range.
Q: How should I care for the topper to maximize life?
A: Machine wash separately in cold, gentle cycle and tumble dry low; allow 24–48 hours for full loft after unpacking.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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