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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Shark Matrix Plus 2-in-1 Robot Vacuum & Mop, a intelligent hybrid that combines powerful vacuuming with sonic mopping. It tackles dry debris and sticky messes in one pass, helping you maintain a fresh, ready-for-anything home without constant swapping of tools.
Smart mapping, precise cleaning — Precision Home Mapping uses a 360° LiDAR system to scan your space, build an accurate map, and guide autonomous cleaning routes. The robot can detect obstacles day or night, adapting as your home changes over time. With the SharkClean app, you’ll see the map, choose where to clean, and set schedules from anywhere.
Matrix Clean for complete coverage — A precision matrix grid guides the robot to clean from multiple angles, delivering more thorough carpet and hard-floor cleaning. Expect fewer missed spots and more consistent results across room types.
Edge-to-edge care and pet-friendly design — CleanEdge Detect blasts air and uses corner recognition to pull debris from walls and corners into the cleaning path, while a self-cleaning brushroll tackles pet hair and daily dirt across surfaces. A true HEPA filtration system traps dust and allergens in the base, contributing to a cleaner living space.
Real-world use cases — Imagine vacuuming a sunlit living room while your pet naps nearby, then sending the robot to mop kitchens and entryways during a quick break. The combination of strong suction, gentle mopping, and guided mapping helps you maintain everyday freshness without heavy lifting.
What’s included — Shark Matrix Plus 2-in-1 Robot, XL HEPA self-empty base, 1 filter, 1 side brush, 2 microfiber mopping pads, and a starter cleaning solution. Everything you need to get started right away.
Q: What makes the Shark Matrix Plus 2-in-1 Robot Vacuum special?
A: It combines powerful vacuuming with sonic mopping, a self-emptying base, and Precision Home Mapping for autonomous, efficient cleaning.
Q: Can I customize cleaning areas and schedules with this model?
A: Yes. Use the SharkClean app to set custom zones, no-go areas, and targeted Matrix Clean schedules.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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