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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Shark Steam and Scrub mops combine powerful steaming with automatic scrubbing to tackle everyday messes using only water. Designed for sealed hard floors, this teal model brings a thoughtful balance of cleaning power and floor kindness, helping you achieve a refreshed, ready-to-go surface with less effort.
Two steam modes give you flexibility for a quick touch-up or a deeper clean. Light mode is ideal for fast, low-residue cleanups, while Normal mode handles routine cleaning tasks with a steady steam flow. The rotating scrubbing pads work in harmony with the steam, delivering over 150 scrubs per minute so the pads do the work and you glide across the floor with ease.
The pad system includes Dirt Grip Soft Scrub pads that are machine washable, offering added absorption and scrubbing power to tackle stuck-on messes. The water tank is large and removable, letting you clean for longer stretches between refills, and the mop’s swivel steering makes it nimble in tight spaces and around furniture.
The package includes the Steam & Scrub Mop and two Dirt Grip Soft Scrub washable pads, so you can start cleaning right away and reuse the pads after washing. This setup is built for regular floor care, offering a practical and versatile approach to everyday cleaning tasks without making grand promises—just clearer floors and a more streamlined routine.
Q: What surfaces is the Shark Steam and Scrub mop safe for?
A: Designed for sealed hard floors including hardwood, laminate, tile, stone, marble, and vinyl.
Q: How does the sanitizing feature work?
A: Steam sanitization uses water and guidelines; studies indicate up to 99.9% bacteria reduction under controlled conditions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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