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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Sleepdiary Pillows Queen Size Set of 2, crafted to adapt to different sleep styles with a careful blend of plush softness and steady support. The shredded memory foam inside offers a flexible feel that can respond as you move, helping you find a comfortable baseline night after night. The result is a practical addition to your bedding that aims to support your routine without claiming guaranteed outcomes.
The design features a cool-to-touch surface on one side to help dissipate heat, while the opposite side remains soft and cozy for nights when extra warmth is preferred. A breathable cover enhances airflow, promoting a refreshing sensation as temperatures shift overnight. This setup is intended to suit a variety of sleeping temperatures, reducing the need to switch pillows with the seasons.
Loft customization is straightforward: add or remove shredded memory foam to adjust height and firmness. This makes the pillows a plausible choice for side, back, or stomach sleepers who want a personalized feel. A simple unzip-and-fluff process helps you experiment with height until you find a setup that feels right for your preferred position and comfort level.
The fill blends memory foam with soft polyester fibers, delivering a cushiony touch that still holds shape. It’s designed to stay fluffy and smooth, resisting clumping or flattening over time. The result is a consisten, adaptable pillow feel that supports alignment as you move through the night without requiring frequent re-fluffing.
The breathable cover promotes airflow and moisture management, contributing to a cooler resting surface. It is removable and machine washable, making care convenient between uses. This feature helps you refresh your sleep environment with minimal effort, supporting regular hygiene in a busy household.
Sleepdiary prioritizes comfort and dependable service. If you need guidance on loft adjustments or pillow care, the customer care team is available to help you pursue a comfortable setup and lasting use. This support is designed to reduce setup guesswork and let you focus on a restful night.
Note: These pillows are designed to enhance comfort and adaptability. Individual results may vary based on sleep position, body type, and personal preference.
Q: What makes SLEEPDIARY Pillows adjustable?
A: You can add or remove shredded memory foam to customize loft and firmness for your preferred sleep position.
Q: Are the pillow covers washable?
A: Yes, the breathable cover is removable and machine washable, helping keep your pillows fresh between uses.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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