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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Smilereve presents a queen-size 2-pack of memory foam pillows designed to adapt to your preferred sleep feel while staying cool through the night. Crafted for versatility, these pillows blend shredded memory foam with a breathable, two-sided cover, offering options that may suit back sleepers, side sleepers, and those who shift positions at rest.
Side A showcases an ice-silk, cooling surface that invites a refreshing touch, especially on warm nights. Side B features a soft, breathable texture that can provide warmth and a cozy feel when the air turns cooler. The two-face setup gives you a simple way to tailor the sensation to the season or mood without changing pillows.
The pillow uses high-resilience shredded memory foam. The ultra-fine fibers blend into a responsive fill that helps maintain shape over time while remaining fluffy enough to cradle the head and neck. This combination aims to distribute pressure evenly and support natural alignment as you move through sleep positions.
If you prefer a firmer feel or a lower profile, you can fine-tune the level of support by adding or removing filling. This adjustable approach is designed to accommodate various sleeping styles, including back, side, and occasional stomach sleeping, with the goal of personal comfort rather than a one-size-fits-all result.
Packaged in a compact vacuum bag for efficient shipping, the pillows measure 20 by 30 inches once unpacked and recover their loft after a few hours. The removable, washable covers simplify cleaning and upkeep, helping maintain a fresh sleep environment. In everyday use, many shoppers appreciate the option to switch between cooling and warming sides as needed throughout the year.
Note: Benefits described reflect design features and user-oriented options. Individual results will vary, and tips here are suggestions rather than guarantees for sleep outcomes.
Q: How can I customize the pillow to my sleeping position?
A: Open the cover and adjust the shredded memory foam fill to reach your preferred softness and height.
Q: Are the pillow covers easy to clean?
A: Yes, the covers are removable and washable for convenient maintenance and freshness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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