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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
When words fall short during difficult moments, a thoughtfully assembled gesture can convey presence and care. The Synhonty Sympathy Gift Basket is designed as a calming, ready-to-gift care package for women navigating grief, bereavement, or life transitions. It gathers everyday comforts in one considerate bundle, featuring tactile textures, soothing scents, and practical items chosen to offer a quiet moment of relief without making promises.
The collection emphasizes soft fabrics and familiar rituals you can share. It includes a high-quality flannel blanket, a ceramic mug for warm drinks, cozy socks, a soothing lavender aroma, handmade oatmeal soap, and a small amethyst bracelet—each piece selected to convey care and support.
Ready to give, the basket arrives as a complete, gift-ready package. The accompanying card can carry your personal message, and the items are presented together in a thoughtful arrangement that minimizes the need for rewrapping.
These items support everyday rituals and personal moments of solace. While they cannot replace support from friends and family, they may offer a tangible gesture of care that complements other expressions of sympathy. The mix is designed to be versatile for different kinds of loss, including miscarriage, bereavement, or the passing of a loved one.
Q: What occasions is the Synhonty Sympathy Gift Basket suitable for?
A: Designed for loss and bereavement, it offers comforting items and a thoughtful gesture.
Q: What items are included and are they reusable?
A: Includes a blanket, candle, mug, socks, oatmeal soap, amethyst bracelet, and a card; many items are reusable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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