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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Damp spaces can challenge comfort, especially in tight closets and busy bathrooms. The Sorbi 1000ml dehumidifier is designed to quietly remove excess moisture while helping your air feel fresher. Weighing about 7 lbs, it balances portability with steady performance, making it easy to position in closets, bathrooms, or other compact corners.
Using Peltier technology and a True HEPA filter, Sorbi targets dampness and fine particles. In environments around 80% humidity and 86 F, it can remove up to roughly 750 ml of water per day and captures 99.97% of particulates. The 1-liter water tank is removable for quick emptying and maintenance.
The Sorbi combines simple plug-and-play operation with a compact footprint. It includes an LED indicator, an auto-shutoff feature, and a water level sensor to prevent spills. Its low energy use supports extended use without a large impact on electricity costs.
This compact device works well in spaces up to 200 square feet, such as small offices, bathrooms, basements, laundry rooms, and walk-in closets. Its portable 7-pound design helps you move it where you need steady dryness and cleaner air.
The Sorbi includes a 1-year warranty, with a 2-year extended option when you register your unit with Tenergy Life. Regular filter changes with Sorbi-branded filters help maintain performance and air quality.
Place Sorbi on a flat surface with good airflow around the unit. For optimal results, use in environments up to 200 sq ft and ensure adequate ventilation.
Q: What spaces is the Tenergy Sorbi best suited for?
A: Ideal for closets, bathrooms, small offices, and basements up to about 200 square feet.
Q: Can this unit purify air as well as dehumidify?
A: Yes. It combines dehumidification with True HEPA filtration for cleaner, drier air.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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