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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the TENGYI Adjustable Step Stool, a compact helper designed to extend reach and support daily routines. Built from premium ABS plastic, this stool balances durability with a lighter touch, so you can position it wherever you need it. With a generous capacity and a broad base, the stool feels sturdy underfoot whether you’re navigating a kitchen step, bedside setup, or a car entry. Its slim profile and practical dimensions make it a reliable partner in busy spaces without adding bulk.
Durable construction and a balanced footprint combine to create a platform you can trust for a variety of tasks around the home. The design emphasizes steady footing and confident footing transitions, so you can focus on the task rather than worry about your footing.
These specifications translate to a sturdy helper that stays put when you step on it, yet remains easy to move when you need to reposition. The materials are chosen to balance longevity with everyday practicality in kitchen, bathroom, or entryway tasks.
Height can be adjusted from 3.7 to 5.9 inches, accommodating seniors, children, and caregivers across different spaces and tasks. Use cases range from bathroom safety to bedside assistance, car entry/exit, and outdoor step support, making it adaptable to varied routines.
Weighing just 3.5 pounds with a slim footprint, this stool is easy to carry with one hand and stash in tight spots like car trunks, cabinets, or beside the bed.
The stool serves as a reliable platform for reaching cabinets, navigating stairs, or stabilizing during routine tasks in the shower or bathroom. Its portability makes it a practical addition to daily routines without high commitment.
Care and maintenance are simple: wipe with a damp cloth and keep it dry when not in use. This stool is designed for everyday reliability in a variety of spaces, offering a practical option for those who need a dependable stepping aid.
Q: What is the weight capacity of the TENGYI adjustable step stool?
A: The stool supports up to 660 pounds, providing stable use for adults and children.
Q: How adjustable is the height and what scenarios is it best for?
A: Height ranges from 3.7 to 5.9 inches, suitable for bathroom safety, bedside access, car entry, and more.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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