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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed as a hands-free cooling companion, the Tenvolti Portable Neck Fan sits softly against your neck, delivering airflow where you feel it most. With a robust 6000mAh battery, it can deliver up to 20 hours of breeze on a single charge, making it a dependable partner for long commutes, theme park days, or full workdays away from a power outlet.
Six adjustable wind speeds let you dial in the exact feel you want, from a gentle whisper to a refreshing gust. The one-button control keeps it simple to use, whether you’re indoors relaxing or outdoors braving the heat.
Dual turbo engines power 360-degree airflow around your neck and face. Upgraded air outlets cover every angle, so you stay cool without having to shift or adjust the device.
Weighing about 0.7 pounds, this wearable fan sits comfortably for hours. The soft silicone padding adapts to different neck widths, providing a stable, slip-free fit during workouts, gardening, or hiking.
Available in multiple trendy colors, the Tenvolti neck fan is as much a practical summer essential as a stylish accessory. It can be a thoughtful gift for outdoor enthusiasts, travelers, or office professionals who want cooling without sacrificing style.
Recharging is straightforward with USB-C fast charging. A full top-up can be reached in about five hours, helping you return to cooling power quickly after a day spent out in the heat.
Users often notice relief from overheating during outdoor sports, commutes, or long days at events. The hands-free design keeps you moving, shaving off the need to hold a fan or adjust air direction constantly.
Q: How long does the Tenvolti portable neck fan last on a full charge?
A: Up to 20 hours of continuous breeze with the 6000mAh battery on a single charge.
Q: Does it support USB-C fast charging?
A: Yes, it recharges fully in about 5 hours with USB-C fast charging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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