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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for heat-filled commutes, outdoor adventures, and long workdays, the Tenvolti Portable Neck Fan blends function with form. Its high-capacity 6000mAh battery supports extended use, while USB-C fast charging helps you recharge quickly between activities. Users report a reliable breeze that travels with them, reducing the need to pause for a break in the heat. This neck-worn, hands-free design keeps your hands available for tasks, travel, or play, making it a versatile companion for a wide range of settings.
The built-in 6000mAh cell is engineered to deliver sustained cooling for long stretches. When you need a quick boost, USB-C fast charging tops up in about five hours, so you can get back to your day with minimal downtime. A full charge might cover many hours of steady airflow, depending on the speed you choose and how you wear it.
Two compact turbo-style engines drive a 360-degree airflow system that envelopes the neck and face. You can tailor the experience with six precision speeds, from a gentle breeze to a stronger gust. A single button makes it easy to switch between levels as the environment changes—from quiet indoor spaces to sunny outdoor outings.
Weighing roughly 0.7 pounds, the neck band is built for comfort over long periods. Soft silicone padding cushions the contact points and adapts to different neck widths, helping keep the device stable and comfortable during workouts, gardening, or sightseeing.
Available in a range of modern colors, the Tenvolti neck fan pairs practical cooling with a contemporary look. It serves as a thoughtful gift for outdoor enthusiasts, commuters, and office professionals who value dependable, portable comfort without sacrificing style.
Tenvolti emphasizes ongoing support and quality. If you have questions, the brand offers responsive service to help you get the most from your neck fan.
Q: What is the battery life of the Tenvolti Portable Neck Fan?
A: On a full charge, it can run up to 20 hours depending on speed settings.
Q: How many speed settings does it have and how is it controlled?
A: Six adjustable speeds are available, controlled by a single button for quick, personalized airflow.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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