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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Tinamo two-step stool blends solid craftsmanship with everyday practicality. Built from premium acacia wood, it brings a warm, natural beauty to bathrooms, bedrooms, kitchens, and outdoor spaces. The rich color and distinctive grain of acacia elevate any room while delivering dependable support for daily tasks.
Product at a glance: a spacious 25 inches wide by 9.8 inches deep and 12 inches high platform, designed to offer a comfortable standing surface without crowding your feet. This smart footprint makes it suitable for a range of spaces, from compact bathrooms to cozy kitchens, and even outdoor patios where a little extra reach helps.
With ease of use in mind, Tinamo’s design centers on stability and portability. The step stool supports up to 500 pounds, making it a reliable helper for reaching high beds, shelves, or tub edges. It’s sturdy enough for adults and versatile enough for multi-person households, yet light enough to move between rooms or around a yard as needs shift.
The combination of solid construction and graceful style means you don’t have to compromise aesthetics for function. Whether you’re stepping into a tub, climbing into a high bed, or guiding a child up to a peek at the kitchen counters, the stool offers a safe, stable platform without crowding small spaces.
Real-life scenarios: imagine a morning routine where reaching a high shelf becomes simple, a bedtime ritual that requires climbing into a higher bed, or a spa day where stepping into a tub feels more comfortable. The stool’s sturdy build and easy maintenance make these moments smoother, without sacrificing style.
Care and maintenance: a damp cloth is typically enough to keep the smooth acacia surface looking fresh. Regular cleaning helps preserve its warmth and natural luster over time.
Q: What is the weight capacity and is it suitable for adults and kids?
A: It supports up to 500 lbs, suitable for most adults and children for bed access, shelving, and tub entry.
Q: Is the stool easy to move and clean?
A: Yes, it is lightweight for easy relocation, and the smooth acacia surface cleans quickly with a damp cloth.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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