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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
A wearable cooling companion built for hot days, crowded venues, and long travels. The COOLiFY neck cooler uses a high‑efficiency TEC cooling chip to deliver precise, adjustable airflow and a broad cooling footprint, helping you stay comfortable as temperatures rise.
With smart, user‑directed airflow, you can send the strongest breeze toward your face, your neck, or both. This targeted approach helps you feel the cooling where you notice it most, without overwhelming the surroundings. The design emphasizes real‑world usefulness: no more chasing hot spots or blind spots—just steady, controllable breeze when you need it.
On a sunny commute, at a crowded festival, or during a long flight, COOLiFY offers a personal climate partner. Its adjustable airflow helps you maintain focus during work, photography sessions, or outdoor activities without needing to pause for shade.
Keep moving with confidence: the neck‑friendly design stays balanced, and the foldable frame makes storage simple wherever your day takes you.
Through precise temperature sensing and AI‑driven adjustments, you can tailor the breeze to your preference—cool enough to feel refreshed, but not overpowering. The system is a practical tool for comfort, not a guaranteed outcome in every condition.
Q: What makes the TORRAS COOLiFY 2026 stand out?
A: Targeted airflow, eight vents, and AI temperature control deliver adjustable, surround cooling on neck and face.
Q: How long can COOLiFY run on a single charge?
A: Battery life varies by mode, up to about 2 to 15.5 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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