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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The TORRAS LiTE Neck Fan combines high-performance airflow with a lightweight, travel-ready design. Four turbo fans, paired with precision airflow channels, deliver a true 360° cooling effect around your face, neck, and upper shoulders. Whether you’re in a sweltering office, a packed commute, or an outdoor environment, this neck fan aims to help you feel more comfortable without being obtrusive.
Designed to move with your day, the LiTE sits softly around the neck and stays nearly invisible while in use. Its bladeless, microporous construction minimizes tangling and irritation, making it suitable for long wear during travel, workouts, or casual outings.
Wear it during city strolls, travel layovers, or outdoor activities where a little extra breeze makes the moment more comfortable. The 360° cooling can help you stay focused in hot offices, while the foldable form fits into backpacks and carry-ons for easy vacation or work trips. The three modes give you a simple, intuitive way to balance quiet operation with stronger cooling when you need it, without committing to a single setting.
With USB-C charging and broad compatibility, you can recharge virtually anywhere. The LiTE neck fan is presented in a chic blue finish, combining practical cooling with a style-conscious look for everyday wear and travel. While cooling performance is described here as a possibility based on design and usage, it does not guarantee specific results in every situation.
Q: How long does the TORRAS LiTE Neck Fan last on a charge?
A: Up to 14 hours in Eco Mode; 2.5–4 hours in Turbo with USB-C charging.
Q: What makes the cooling experience comfortable when wearing the neck fan?
A: Dual-direction air ducts and four turbo fans provide 360° cooling around the face and neck.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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