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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The TOSOMO 24-Piece Qrevo S Accessories Kit is designed to refresh and protect your Roborock Qrevo family vacuum. Compatible with Qrevo S, Plus, and Pro models, it offers a comprehensive set of replacement parts that install quickly, helping you maintain strong cleaning performance between deeper cleans. This kit provides convenience, reliability, and a practical way to keep suction, edging, and overall upkeep in check without unnecessary downtime.
Rather than a single spare part, this kit gives you a full refresh path: fresh brushes, pads, filters, and bags, plus tools that make on-site maintenance simple. The result could be a smoother cleaning routine, more consistent edge care, and a setup that feels almost like new after a quick swap. Note that this kit is not intended for the original Q Revo base model, so please verify your device before ordering.
Inside youβll find a complete assortment of durable, replacement parts engineered for quick, tool-free swaps:
Users often appreciate how the rubber main brushes resist tangling, helping the vacuum pick up a broad range of debris more reliably. The microfiber mop pads bring a soft, absorbent touch to hard floors, making light stains and footprints easier to manage between full cleans. Side brushes are designed to sweep edges without scuffing walls or delicate furniture, while the HEPA filters and sealed airflow aim to maintain consistent suction throughout the cleaning cycle. The disposable bags offer a practical solution for ongoing waste containment, reducing the frequency of full cleanouts. With the included cleaning tool and screwdriver, you can perform routine maintenance on the fly, keeping components aligned and ready for use.
Real-life scenarios include quick refreshes after family gatherings, pet-related dust and hair management, or routine maintenance when you want to ensure the vacuum isnβt sending debris back into rooms. While results can vary by home layout and usage, many find this kit to be a sensible option for extending the life of their robot vacuumβs components and preserving overall cleaning effectiveness.
Before placing an order, please confirm your specific model. This kit is compatible with Roborock Qrevo S, Plus, and Pro models. It is not intended for the Q Revo base model, so double-check your device to ensure a proper fit.
Designed for easy installation and dependable performance, this kit helps you refresh key components without complicated steps. If you have questions or need assistance, our support team is available 24/7 to help you get the most from your kit.
Q: Which Roborock models is this kit compatible with?
A: Compatible with Roborock Qrevo S, Plus, and Pro; not for the Q Revo base model.
Q: How often should I replace the mop pads and filters?
A: Mop pads: 1β3 months; filters: 6β12 months, depending on usage and floor conditions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Loftwyn. The terms "we", "us", and "our" refer to NAZOMOSS LTD, the company operating the Loftwyn online store and website (the "Services").
Loftwyn is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service ("Terms") govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
By using our Services, you confirm that you are at least the age of majority in your state or country of residence.
You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred or assigned to another person.
Loftwyn offers home and lifestyle products designed to bring comfort, style, and functionality to everyday living spaces. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, colors, dimensions, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Loftwyn. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
Prices, promotions, and availability are subject to change without notice. The price charged will be the price displayed at the time of checkout.
Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.
You agree to provide current, complete, and accurate billing information and authorize us to charge your selected payment method for all applicable fees.
Standard delivery time within the United States is 3β5 business days. Shipping and delivery times are estimates only and are not guaranteed. Loftwyn is not responsible for delays caused by carriers, customs clearance, weather conditions, or events beyond our control.
Risk of loss passes to you once the order is handed over to the carrier.
All content on the Loftwyn website, including text, images, graphics, logos, and product names, is the property of NAZOMOSS LTD or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
We may provide access to third-party tools or services. These tools are provided "as is" and "as available" without warranties of any kind.
Your use of optional tools is entirely at your own risk.
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.
Loftwyn operates on the Shopify platform. All transactions are conducted directly between you and Loftwyn.
Shopify is not responsible for any purchases, damages, or disputes arising from your use of our Services.
Your use of our Services is subject to our Privacy Policy, which explains how personal information is collected and used.
If you submit feedback, suggestions, or ideas, you grant Loftwyn a non-exclusive, royalty-free right to use such feedback without restriction.
Occasionally, information on our site may contain errors or inaccuracies. We reserve the right to correct such issues at any time without notice.
You may not use our Services for unlawful purposes, including but not limited to:
We reserve the right to terminate access for violations of these Terms.
We may suspend or terminate your access to the Services at any time if these Terms are violated.
The Services and products are provided "as is" and "as available" without warranties of any kind, express or implied.
To the fullest extent permitted by law, Loftwyn and NAZOMOSS LTD shall not be liable for indirect, incidental, or consequential damages.
You agree to indemnify and hold harmless NAZOMOSS LTD and its partners from any claims arising from your violation of these Terms.
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
These Terms and related policies constitute the entire agreement between you and Loftwyn regarding use of the Services.
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
NAZOMOSS LTD
15668na, Suite A 82 James Carter Road,
Mildenhall, Suffolk,
United Kingdom, IP28 7DE
U.S. Address:
1970 Old Cuthbert Rd 250/C,
Cherry Hill, New Jersey 08034,
United States
Email: loftwyn.com@gmail.com