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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the trtl Pillow Plus, a travel companion designed for adjustable support and breathable comfort. Its clever internal neck structure adapts to your height, letting you tailor the lift and angle for a relaxed hold during long trips. The charcoal finish adds a sleek, modern touch that blends with most interiors.
The rib system uses simple toggles to extend or shorten the neck support, so you can find a secure, personalized feel from petite to tall.
Breathable mesh keeps the skin around the neck cooler, while the ergonomic shape helps maintain a natural posture while you rest.
The result is a steadier nap while seated in planes, cars, or trains, with less distraction from heat or skewed angles.
The trtl Pillow Plus blends super soft fleece with a high density foam core, delivering a hammock-like feel that supports rather than crowds your head.
Carry it effortlessly with the included waterproof travel bag, and attach it to luggage without adding bulk. When needed, it is machine washable and quick drying.
Whether you are boarding a plane, driving a road trip, or riding a train, the Pillow Plus aims to offer a relaxing, supported rest that fits into your travel routine.
Color note: the charcoal finish complements the sleek, modern look of most cabin interiors and seat fabrics. While experiences vary, many travelers find it easier to catch a quick nap with this pillow on longer trips.
Q: How does the trtl Pillow Plus adapt to different heights?
A: The internal rib system with adjustable toggles lets you extend or shorten the neck support for a personalized fit.
Q: Is the Pillow Plus easy to clean and portable?
A: It ships with a waterproof bag, is machine-washable, and quick-drying for hassle-free travel.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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