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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The TWING 8x10 acrylic picture frame is crafted for desktop display and effortless photo updates, delivering a crystal-clear view with a premium feel. The frame uses high-quality plexiglass and features two 12mm thick blocks, creating a sturdy, substantial presence without the fragility of glass. A protective plastic cover adds safety while you swap memories for a fresh arrangement, making it suitable for desks, shelves, or mantels.
Careful material choices balance clarity, light weight, and durability. The two 12mm thick blocks help keep images flat and taut, while the lightweight frame remains easy to move between spaces. Each frame ships with protective packaging, including a PE bag and foam, to guard against scratches during transit and handling.
Designed for versatility, the frame can be used as single or double sided. Four magnet pairs help each corner attach precisely, and the simple hardware makes updating photos quick and painless.
Fade-resistant and durable under typical indoor lighting, the frame helps keep colors looking consistent over time. Thoughtful packaging and a modern silhouette make it a versatile gift idea for anniversaries, holidays, or new memories, ready to present with minimal effort.
Q: What makes the TWING 8x10 frame stand out?
A: It uses thick acrylic and magnet corners for a secure, clean display that updates easily.
Q: Can I display photos on both sides of the TWING frame?
A: Yes, its double sided design lets you swap photos quickly and show two memories at once.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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