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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the upsimples 12x36 picture frame, a versatile solution designed to showcase photos, posters, and art with clarity and confidence. The frame combines a classic black silhouette with a focus on presentation, making it well-suited for living spaces, home offices, and shared work areas. A high definition cover helps keep the image looking sharp, while the sturdy frame provides dependable protection so your display stays put as you refresh memories or snapshots.
Plan for either a mat or a no-mat setup. The frame is built to accommodate posters at 10x30 with a mat or 12x36 without a mat. To ensure stability, the visible display area is designed to be about 0.5 inch smaller than the print, which helps reduce shifting and enhances the viewing angle.
Quick access to the contents is provided by a spring type backing, making it simple to swap photos or artwork. The frame supports both horizontal and vertical hanging, so you can adapt your wall layout without tools or extra hardware.
The upsimples frame in a matte-black finish pairs well with a wide range of décors, from minimal to bold. It also makes a thoughtful gift for graduations, anniversaries, or new spaces, offering a ready-to-display presentation that doesn’t require extra framing.
Intact parts and careful packing help ensure the complete frame arrives in good condition, so you can set up your display with minimal fuss. Whether you are refreshing a wall in a living room, brightening an office nook, or assembling a small gallery, this frame is designed to support your memories with a clean, understated elegance.
Q: What sizes can I display with the upsimples 12x36 frame?
A: It supports 12x36 without a mat and 10x30 with a mat, offering two display options for posters and photos.
Q: How is the frame mounted and packaged for delivery?
A: The backing is spring-type for easy horizontal or vertical hanging, and it ships with protective packaging to prevent damage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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