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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The upsimsples 16x20 picture frame set delivers a cohesive, polished look with five frames all in the same size. It works beautifully for photos sized 11x14 when you add a mat, or 16x20 when you display without a mat. The frame opening is designed to be 0.5 inch smaller than the photo, helping keep your artwork securely in place while you swap in new memories. This flexibility lets you create a dynamic gallery in living rooms, hallways, or home offices without buying different frames for each size.
These frames are light yet sturdy, with a high-definition plastic cover that protects photos from scratches and dust. The surface remains clear and easy to clean, so you can enjoy daily use around busy households without worry of damage.
Each frame features a spring-type backing for simple photo changes and supports both horizontal and vertical hanging. This makes it easy to adjust layouts as you refresh your decor or swap seasonal prints.
The classic black finish blends with a wide range of interiors, from modern to traditional. It is an ideal gift for housewarmings, weddings, or office updates, offering a ready-made style upgrade for any space.
Frames are wrapped with care to protect them during transit, helping you receive a pristine set that’s ready to display. The combination of durability and simple, elegant styling helps you envision it in a gallery wall or an everyday display.
Note: This description highlights the key benefits from the data, offering ideas for how these frames can fit your home or workspace styling without promising specific results.
Q: What sizes does the upsimples 16x20 frame set accommodate?
A: It fits 11x14 with a mat or 16x20 without a mat, depending on layout choice.
Q: How can I mount or swap photos in these frames?
A: A spring-type backing allows quick photo changes and supports both vertical and horizontal hanging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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