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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The upsimples 20x24 picture frame blends timeless style with thoughtful engineering, designed to protect photos while presenting them with clarity. A sturdy black profile, a high-definition cover, and careful packing work together to deliver a frame that feels both premium and practical for everyday displays.
Whether you’re mounting family portraits, travel prints, or posters, this frame offers a flexible solution that respects the artwork’s size and your space. The result is a keepsake-worthy display that looks crisp from every angle and remains easy to update as your gallery evolves.
The frame follows a double-size concept: it supports 16x20 posters with a mat or 20x24 without a mat. The display area is designed to be about 0.5 inch smaller than the photo size, which helps keep the artwork centered and secure while reducing the risk of shifting or accidental slips. This design makes it convenient to swap in new photos or posters without fuss.
Setting up is straightforward thanks to the spring-type backing, which makes it easy to access the photo area. The frame can be hung horizontally or vertically, giving you flexibility to accent walls, shelves, or galleries with a cohesive look. This versatility is ideal for seasonal displays, photo collages, or poster rotations without needing extra hardware.
The upsimples frame is a practical choice for family rooms, home offices, classrooms, or display areas where clean presentation matters. Its understated design works with a variety of images and prints, from cherished portraits to preferred art posters. The simple, timeless look also makes it a thoughtful gift for new homes, graduations, or seasonal decor refreshes.
If you’re upgrading a gallery wall or refreshing a desk display, this frame offers a straightforward way to elevate photos and posters with confidence, without committing to a complex setup or heavy hardware.
Q: What sizes does the frame accommodate?
A: It fits 16x20 with a mat or 20x24 without a mat, with a display area about 0.5 inch smaller.
Q: How do you mount or hang the frame?
A: Spring-type backing allows easy access; it can be hung horizontally or vertically.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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