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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Veken Rug Pad Gripper is a thick, durable underlay designed to keep area rugs and mats in place on wood and tile surfaces. Its thoughtful construction combines a strong grip with an open-grid design, delivering a balance of stability, cushioning, and protection for your floors without making exaggerated claims. This pad aims to support everyday comfort while helping rugs stay put through foot traffic, playtime, and daily activities.
Crafted from sturdy materials, the pad offers lasting support for carpets and throws, adding subtle cushioning underfoot. The open-grid pattern promotes air circulation and helps prevent dust buildup beneath the rug, contributing to a cleaner, more comfortable living space.
Installing this rug pad is simple: trim with ordinary household scissors to fit unique rug sizes and shapes, ensuring a clean, tailored fit without special tools or adhesives.
In addition to rug stabilization, the pad can help keep futons, seat cushions, and lightweight mattresses in place, adding a touch of extra comfort. It’s not recommended for use on vinyl, lacquered, acrylic, natural stone, porous, refinished surfaces, concrete, or heated floors.
Designed for 2.5x12 ft spaces, this pad provides a dependable underlay that supports rug placement while shielding flooring from scuffs and wear. For best results, position the pad with the grid side down and the rug on top, trim to fit any irregular edge, and avoid exposing the pad to high heat or damp environments.
Q: Does the rug pad work on hardwood and tile floors?
A: Yes, it helps prevent slipping and protects floor surfaces when rugs are in daily use.
Q: How do I trim the pad to fit my rug?
A: Use household scissors to trim to your rug’s size and shape.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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