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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for standard 12 by 30 inch prints, the Veleclo frame blends lightweight durability with a timeless black finish. The construction combines a sturdy PVC body and shatterproof plexiglass to protect your memories without adding weight to your walls.
Its classic black tone and clean lines suit a wide range of interiors, from contemporary to cozy traditional spaces. The frame is built for everyday handling, so swapping photos or artwork is simple as your wall decor evolves.
Installation is straightforward thanks to included hanging hardware. You can mount it vertically or horizontally, offering flexibility for gallery walls or single, statement displays.
Quality and service are part of the package. The frame is backed by a forever warranty and responsive after-sales support, reflecting a customer-first approach and a commitment to help if you have questions about fit, setup, or care.
Versatile and gift-ready, this black 12x30 frame works well for anniversaries, holidays, or everyday home décor. It can elevate a living space by showcasing memories, art prints, or inspirational posters in a cohesive, gallery-style display.
Q: Can I mount the Veleclo 12x30 frame vertically or horizontally?
A: Yes, it ships with hardware for both orientations, making setup flexible.
Q: What materials ensure durability and safety?
A: The frame uses durable PVC and shatterproof plexiglass for a lightweight, safe display.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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